Shipping policy

Where we ship: to Italy and to every country in the European Union.

Shipping cost: shipping is always tracked: free in Italy, €5 to the rest of Europe.

Delivery times: your order arrives in 3–7 business days from the day you order, anywhere in Europe, processing included (business days, Monday to Friday, excluding public holidays). Times are estimates and can be longer during busy periods such as Black Friday and the holidays.

Tracking: every order ships with tracking. You receive the tracking number by email as soon as your order ships and you can follow it on the Track your order page.

Address errors: if you notice a mistake in your shipping address, contact us as soon as possible: we will try to correct it before the order ships.

Lost or damaged parcels: if your parcel has not arrived within 10 business days of your order, or arrives damaged, contact us: we will help you right away with a replacement or a refund.

Questions? Email us at support@himrastore.com.